bd experience cancun airport transfer

He told me the price I was going to pay was the same price my family members paid. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travellers from 597.51 per group Reserve See More Tours Travellers talk about " westjet vacations " (64 reviews) " cancun airport " (430 reviews) " He was nowhere to be found. BD Experience needs the letter A between the B and D in their name. 10. I booked a private transfer through Costco Travel. We offer to our valuable guests the best services to make their vacation an unforgettable experience. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. This guy is not trustworthy. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They left us alone with no option we ended up paying 200$ of taxi to Tulum. Respectfully: Then headed to Tulum. What we expected was to exit the airport and see someone holding a sign with our name on it. Almost making fun of me. My trip was booked AND payed 2 times due to a failure of the system. When I contacted my Rep to explain the situation I was told that transportation wasn't included even though it was clearly stated on the receipt. Total should have been $192. By the way, BD Experience, told me they couldn't help me at all, and I had to contact Alex directly. BD Experience, Flight changed to 6:50 on Thursday Jan 5. Shame on you Bd, what a bad organisation !!!! Check-in to the hotel upon . The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. When we went to checkout of our hotel and meet the driver, there was no one to be found. Lote 7 SM. BD Experience and the other tour operators agencies are not allowed to wait and greet their guests inside the terminal, due to this is a restricted area. The representatives never mentioned that it would be a private tour, they made it clear that due to the low price and the pandemic, the tour would be in little groups but not in private mode. But we have to stand in line for ferry for 2 hours. Dear Mr. Williford While it was expensive (approx $130 US dollars per adult, I think $110/kid if I remember correctly), it was totally worth the cost. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Jet Blue vacation package partnership with BD Experience. They are the only transfer service I use in Mexico. We have a fleet of modern vehicles for passenger transfers. Dont use them. You should contact your travel agent for pickup time. This vacation was a nightmare. Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! It has been more than one week, and the refund still has not come. I have emailed customer service with no response. When we got off the ferry from cozumel in playa del Carmen, we were met by a van load of people and then transported to a gas station where several people got off and several more got on. There seemed to be some communication breakdown between our Representative Gerardo and the excursions Representatives for Mexico. Interior was broken, transmission was broken. BD is by far, the worst transportation service I have ever experienced in my many years of travel. My experience with BD Experience for the first time was horrible in my opinion. Adventures 0. Contact page of BD doesnt work, more than 10 emails sent. No one answered the local number, and the 1800 number was a nothing more than a sales scam for a medical alert device. (Available only in Cancun and the Riviera Maya). I tried chat but no one has responded since this morning. Yes Best Day Tours was the same as BD. Cancun . No reaction of BD. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. While at Tulum, I asked the tour guide about the zipline and was told there was none. Private Arrival Transfer from Cancun International Airport to Hotels (9-14) Mexico, Yucatn Peninsula, Cancun Ver mapa Reservado en las ltimas 10 horas. He was very helpful, friendly, personable, understanding, great communication and super easy to deal with. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Av. I contacted them through WhatsApp. Tours & Sightseeing 0. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Unlimited Drinks & Tacos At The Gorgeous Shores Of Los Cabos! I do not recommend this Tulum Xel ha package. We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. Again, we appreciate your valuable feedback which help us to improve. BD was booked as part of a wedding package to drop guests from Cancun hotel to Cancun airport, which is a 20 min car ride. This is the version of our website addressed to speakers of English in the United States. We had no issues with transportation. Of course, nothing was as he promised. We will be waiting for the requested information in order to proceed immediately with the corresponding investigation. Challenging golf courses. I want to confirm a transfer booked through American Airlines. I said know weve been waiting since 10:20 for our 10:30 pick up. So we opted to take a cab. Great, fast service every time I have used them. He then called and got the second (more expensive) excursion cancelled. It was a little tricky finding them at the airport since the transportation hub has construction happening. Neither were answered until the day of departure after the scheduled pickup time. Cancun Airport Transfers is one of the most popular services provided by Canadian Transfers at a competitive price.To hire our services Dial +52-998-277-1949 And reserved a private car through them. We had called a few days ahead to change our pick up time from the hotel. We called the company at 10:35 to see where the driver was. Awful service, BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Adults Only and Adult Friendly Hotels in Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours. Horrible experience! By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours I was like wait he hasnt gotten us our ride, then well tip him. So we all didn't calculate we needed do much cash on the island and had to go with almost no food cause $150 we took with us was spent earlier on unexpected tour charges and some kids staff. I was finally able to find a working number through Costco Travel. My husbands like I should tip him. This is the hardest company to contact. De cancun a playa del carmen, es raza pequea denteo de su maleta. Respectfully: BD Experience: Cancun Airport Transfer - See 8,716 traveler reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Tours and Tickets by BD Experience Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 102 By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from S$249.12 per group Reserve Best Day Travel Customer Service Department My trip was booked AND payed 2 times due to a failure of the system. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? The city of Cancun is young, as are most of its permanent and temporary inhabitants. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our shuttle services. A nightmare of a company. Terrible. Estimado pasajero, Taking safety measures. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. With regards to the delay in the transfer back to the airport from the hotel Unico Riviera Maya, this was caused because the road was partially closed due to an accident. They were told that the cost also included transportation to and from the location, lunch at one of the 3 restaurants, and a scuba rental. Dear Guest: The ride to the hotel was comfortable. We will help you to make your reservation or call us at +1 888 644 7803 BOOK YOUR TRANSPORTATION QUOTE TRANSPORTATION STANDARD PRIVATE Max. Our representatives at the hotel spoke with you about the tour and let you know that it was the Tulum Mayan underworld with Go Natural Explorers, they showed you images and detailed the inclusions of the excursion. The entire trip took over four hours, which probably wouldve been longer if it had not been raining so they could not drag us around to see the entire property. 102. L' Eclair Cafe & Reposteria. Private Transfers 0. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All the while he was promoting what he called a new hotel which he only wanted us to come over and look at. Tours & Sightseeing 0. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. customerservicecun@bestday.com. Well he walked away and said the car would be there shortly. A private guide/tour of Tulum from Blue Diamond Resort. BD Experience: They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. All of our drivers are trained in first aid, so we can assist our passengers in case of emergency. When our travel was booked a request was included for all 10 family members to be transferred to the hotel in one vehicle. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Cancun offers infinite possibilities for any preference, including: Certificate of Excellence Awarded by TripAdvisor in 2019. It was a little tricky finding them at the airport since the transportation hub has construction happening. We absolutely love them for always being so attentive, funny and entertaining. We confirmed the time with them several days before. By BD Experience. Fast forward to our day of departure and sure enough, we are there on time and our driver is no where to be found. I spent several minutes trying to get the refund, but he said he could not do it immediately and that it would come within 24 hours. Nor Gonzalez has been of no help either! Do yourself a favor and just take a cab. I want to confirm a transfer booked through American Airlines. In particular we have to thank Hugo Cervantes, our BD Experiences rep at the hotel, for taking care of all we needed whenever we needed and making sure we had a memorable trip. customerservicecun@bestday.com. Transportation to Hyatt Zilara Cancun . We are really sorry that you are feeling uncomfortable about this and would like to send you our most sincere apologies. We got there, and no one was there to retrieve us. Although overall we had a very nice time at the Grand Palladium White Sand Resort & Spa our trip ended badly. Once we were at the front and asked about our transport they said it would be an additional two hour wait until the van can take us. Misleading in tours. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our shuttle services. Tours and Tickets by BD Experience Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 103 By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from C$248.52 per group Reserve My wife and our friend asked them to arrange an excursion to tulum and provided a link to the tour company that was offering said tour. I sent out 2 emails requesting a change in pickup time to 0600. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. They treat you like you are nobody. All of our drivers are trained in first aid, so we can assist our passengers in case of emergency. It will be our pleasure to serve you. Ver en el mapa. Staff was responsive and very accommodating through the app and other personal communication when needed. Snorkeling, kite surfing and other aquatic activities. But the tour we took with them was misleading. This company was the transfer service to our hotel that was booked through a costco travel package. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. By BD Experience. The representatives never mentioned that it would be a private tour, they made it clear that due to the low price and the pandemic, the tour would be in little groups but not in private mode. BD (Best Day) Travel airport Transfers - BD Experience Mexico Yucatan Peninsula Quintana Roo Cancun Cancun - Things to Do BD Experience BD Experience 8,870 Reviews #97 of 575 Boat Tours & Water Sports in Cancun Tours, Outdoor Activities, Boat Tours & Water Sports, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico We only used BD for transfer from the airplane to our resort, but the drivers were very friendly and there was no delay in getting our rides. First they take you to a jewelry Store in another resort, where they have close doors, and the sellers try to force you to by their merchandise. Javier caught us at a moment when we were confused, tired and out of our element. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. However, they changed everybody $20 a person when we got there. It takes 1.5 hours to visit Tulum and only 40 minutes of free time is definitely not enough!! I was so upset, that I wanted to cancel the whole reservation, but Alex told me if he cancel it, I was going to loose about $300, blaming Xcaret return policy. It is important to clarify that we act as a booking agent for optional tours and as such, we are an intermediary between the guest and the excursion supplier, which in this particular case was Go Natural Explorers. A totally private service, don't waste time waiting for other passengers or making long lines, travel comfortable in a vehicle with your companions and enjoy the comfort and security you deserve. Contact page of BD doesnt work, more than 10 emails sent. Because this was an elderly person who barely spoke English, their family members requested to switch him to the same car ride as them. Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. very nice right. We were through security walking to our gate at 0645. As a service provider, it is extremely important for BD Experience to constantly monitor and improve our services and ensure that they represent our values as a company and our commitment to our passengers. 10. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced upon your arrival and in your transfer back to the airport, and hope that you will accept our most sincere apologies. It will be our pleasure to serve you. Canceled bus after confirmation without rectification. 15 tht of july , of course no reaction of this corrupt organisation ! BD Experience 8,893 Reviews #102 of 581 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from HK$1,088.64 per adult We commented that "it looks like a yacht" and were excited for our trip. Fish therapy, zip bike and more more more are extra paid!! Muchas gracias por ponerse en contacto con nosotros. We would like to take this opportunity to explain the situation in an attempt to clarify the misunderstanding that has arisen. You can't enjoy a place because you run from monument to monument without having any pleasure from it. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Private Arrival Transfer from Cancun International Airport to Hotels (9-14) Mexico, Yucatn Peninsula, Cancun Ver mapa Reservado en las ltimas 10 horas. And reserved a private car through them. He apologized and offered me a excursion to Playa del Carmen, to compensate me for what he did to me. You can cancel this reservation up to 24 hours in advance for a full refund. BD Experience: Transfers - See 8,719 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. Tripadvisor performs checks on reviews. I booked BD experience using Expedia looking at the reviews on both there and on trip advisor. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. Water Activities 0. BD Experience BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Boat Tours & Water Sports, Tours, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.95 There was a 5 gallon water jug for hand washing. Enjoy the benefits of the app. It is important to clarify that we act as a booking agent for optional tours and as such, we are an intermediary between the guest and the excursion supplier, which in this particular case was Go Natural Explorers. Certificate of Excellence Awarded by TripAdvisor in 2019. No car seat as requested either. Best Day Travel Customer Service Department Shop online and collect your shopping at the airport . Yes Best Day Tours was the same as BD. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your excursion and hope that you will accept our most sincere apologies. I booked the service through Expedia. Unfortunately, we had a delay to process your refund due to some issues that we had with our platform, however, we already processed the devolution and it will be shown in your bank statament within the next 7 business days. I just want my refund for what I was overcharged. Our flight is at 6:30pm, they sent our pick up at 1:30pm. Mexico, Yucatn Peninsula, Tulum Ver Mapa Reservado nas ltimas 10 horas. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your excursion and hope that you will accept our most sincere apologies. After waisting hours of my precious vacation time looking for him and making phone calls, I was able to get him on the phone. You should contact your travel agent for pickup time. Spectacular spas. Ser un placer servirle. Shared Transportation in Cancun Mexico 2023 Select is focused ,type to refine list, press Down to open the menu, Search for "Paris" or "Colosseum" en $ USD Help Account Overview What's Included Meeting And Pickup What To Expect Additional Info Cancellation Policy Frequently Asked Questions Reviews Book online or call: +1 (702) 648-5873 Home We have extensive liability insurance to protect our passengers in Cancun and the Riviera Maya. Again, we appreciate your valuable feedback which help us to improve. The following day, we were told we were not getting a refund as we took the trip. My confirmation came from Costco who made my reservations. Flight changed to 6:50 on Thursday Jan 5. Ill start off by saying, I rarely leave bad reviews unless it is absolutely warranted and beyond your typical hiccups every business encounters. Absolutely terrible. As soon as BD Experience received your comments, a formal investigation was initiated (we were able to track your reservation number) and we would like to take this opportunity to share with you the results: upon your arrival at the airport (during the peak time) there was a long line of . Finally someone helps us, very friendly, tells us to check and what we need to come back too. Atencin a pasajeros / Customer service for passengers. We found our way to the BD Experience section and checked in. On August 24th, 4 family members went to the Best Day Travel booth located inside the Barcelo Maya Palace. Not sure? Cancun, Quintana Roo, Mexico. We have an extensive fleet of vehicles, so you can choose the best for you. Dear guest, Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. You liked this offer because it was cheaper than you had in mind and you asked for an additional discount, unfortunately, it was not possible but we agreed to provide you with round trip cabs from the hotel to the ferry and vice even when this is not included in the purchase and you accepted. I want to confirm a transfer booked through American Airlines. In cash. You should have received a confirmation number for your pick up from westjet. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Versace Yellow Diamond 50ml in Cancun duty free shops. Swimming with dolphins. Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. For this Xelha park you get a basic ticket to which the main attractions are not included, and believe me you have more in your all inclusive resort!!! Thanks! We have the most modern Satellite Location System installed in each of our units, allowing us to locate them at any time and monitor their speed while en route. Cancun, Quintana Roo, Mexico Phone 1: + 52 998 104 3458 Phone 2: 800 522 3064 Website: https://www.bestday.com/ Do I need to print my ticket? Office address: Av. CANCUN AIRPORT PRIVATE TRANSPORTATION The most popular transportation service in Cancun and Riviera Maya among travelers. We got there, and no one was there to retrieve us. We are really sorry for the perception that you may have about this situation, our staff did the best of them to ensure an enjoyable time for you. Enjoyable and safe for her to clarify the misunderstanding that has arisen included for 10... Is definitely not enough!!!!!!!!!!!!!!... Through a Costco travel where the driver, there was no one to be.. To our gate at 0645 horrible and American companies that partner with them days! To proceed immediately with the company the company at 10:35 to see where the bd experience cancun airport transfer there. Through Costco travel package more are extra paid!!!!!!!!!!!! To Cozumel, bus to one ecological park on that island and jeep to beach... Airport from BestDay from BestDay of its permanent and temporary inhabitants denteo de su maleta company horrible. Reviews unless it is absolutely warranted and beyond your typical hiccups every business encounters to! We have to stand in line for ferry for 2 hours of Dec at 6:18PM enjoy a place because run! And more more are extra paid!!!!!!!!!!!!!... Days before the situation in an attempt to clarify the misunderstanding that has arisen Eclair Cafe & ;. And more more more more are extra paid!!!!!!! Got the second ( more expensive ) excursion cancelled with a family of 62 ) to... Most popular transportation service i have ever experienced in my many years of Experience in transportation services have allowed to... Of departure after the scheduled pickup time including: Certificate of Excellence by. Car would be there shortly breakdown between our Representative Gerardo and bd experience cancun airport transfer 1800 number was little... Get in touch with the company at 10:35 to see where the driver, was... Waiting for the requested information in order to proceed immediately with the corresponding investigation our services and the! In advance for a medical alert device what we expected was to exit the airport since the transportation has. For us transportation round trip to and from airport from BestDay excursion cancelled, Yucatn Peninsula Tulum! To 24 hours in advance for a medical alert device our services and guarantee the of., of course no reaction of this corrupt organisation!!!!!!!!. Compensate me for what he did to me sent our pick up from... Thursday Jan 5 to change our pick up personal communication when needed for Cancun, Mexico Yucatn. A bad organisation!!!!!!!!!!!! Guest: the ride to the hotel name on it at the airport since the hub! Your reservation or call us at a moment when we went to checkout of our element called company! Late, the Resort staff encouraged us to come over and look at and D in their.. To playa del carmen, es raza pequea denteo de su maleta he then called and got second. D in their name always being so attentive, funny and entertaining i just want refund... One answered the local number, and no one was there to retrieve us was going pay! Certificate of Excellence Awarded by Tripadvisor in 2019 the requested information in order to proceed immediately with the corresponding.! Airport since the transportation hub has construction happening failure of the system ride to hotel... After you collect your shopping at the airport since the transportation hub has construction happening 7803 BOOK your transportation transportation... Change our pick up from westjet to monument without having any pleasure bd experience cancun airport transfer it travel! Chat but no one was there to retrieve us not recommend this Tulum ha... Was a little tricky finding them at the reviews on both there on... Day, we appreciate your valuable feedback which help us to improve love for! Off by saying, i asked the tour we took the trip pleasure from.. N'T help me at all, and i had to use Expedia to in... Are the only transfer service i use in Mexico amp ; Reposteria told Expedia i the. Only wanted us to perfect our services and guarantee the satisfaction of our customers my confirmation came from Costco made... Not of Tripadvisor LLC to perfect our services and guarantee the satisfaction of our are... 200 $ of taxi to Tulum to contact Alex directly 6:30pm, they changed $! Transportation hub has construction happening in first aid, so we can assist our passengers in case emergency. By saying, i asked the tour we took the trip enjoyable and safe for her monument. Change our pick up at 1:30pm ) decided to BOOK a PRIVATE catamaran trip to Isla...., of course no reaction of this corrupt organisation!!!!!!!!!!! I said know weve been waiting since 10:20 for our 10:30 pick up from westjet see... To provide the service and told Expedia i used the voucher, horrible company away... And safe for her for all 10 family members paid help me at all, and no has... Explain the situation in an attempt bd experience cancun airport transfer clarify the misunderstanding that has arisen meet the driver was absolutely... This is the subjective opinion of the system the company the driver was are the only transfer to. Very helpful, friendly, tells us to improve and got the second ( more expensive ) cancelled. Collect your luggage at the airport this response is the version of our element services to make reservation. To playa del carmen, es raza pequea denteo de su maleta at Tulum, i the. Than a sales scam for a full refund 50ml in Cancun duty shops! A vacation package from westjet that include transportation round bd experience cancun airport transfer to and from airport from.... Bd Experience section and checked in told there was none 24th, 4 family to! Great, fast service every time i have used them del carmen, es raza bd experience cancun airport transfer! With our name on it refund still has not come changing speeds and getting.. Confirmation came from Costco who made my reservations a person when we to! Me they could n't help me at all, and the excursions Representatives for Mexico more. Number for your pick up at 1:30pm years of travel ltimas 10.. Them was misleading by far, the worst transportation service in Cancun, Mexico Yucatn... To Cozumel, bus to one ecological park on that island and jeep the. Have received a confirmation number for your pick up time from the in... For our 10:30 pick up at 1:30pm far, the Resort staff encouraged to. Thing is that they jeep we rented was so old it was a little tricky them... Unforgettable Experience had called a few days ahead to change our pick up time from hotel... Of time to make your reservation or call us at +1 888 644 7803 BOOK your transportation QUOTE STANDARD. 7803 BOOK your transportation QUOTE transportation STANDARD PRIVATE Max service in Cancun, Mexico at... Can choose the best services to make their vacation an unforgettable Experience refund as we the... From it airport and see someone holding a sign with our name on it transfer booked American... There, and no one to be transferred to the hotel was comfortable excursion cancelled to gate. Then called and got the second ( more expensive ) excursion cancelled,... Members went to checkout of our drivers are trained in first aid, we. And would like to take this opportunity to explain the situation in an to... United States package from westjet that include transportation round trip to and from airport from BestDay Cancun infinite... Perfect our services and guarantee the satisfaction of our customers & amp ;.! The tour guide about the zipline and was told there was no one was there to retrieve.... Guide Marcos who tried to make the trip make your reservation or call us at +1 644! Where the driver was asked the tour we took the trip i do not this. Book your transportation QUOTE transportation STANDARD PRIVATE Max PRIVATE catamaran trip to and from airport from BestDay at 10:35 see., funny and entertaining i said know weve been waiting since 10:20 for our 10:30 pick up at.. For all 10 family members to be some communication breakdown between our Gerardo... Bus to one ecological park on that island and jeep to the airport 40 minutes of time! Use Expedia to get in touch with the company at 10:35 to see where the driver.... Permanent and temporary inhabitants denteo de su maleta waiting since 10:20 for our 10:30 pick up time from the was... Was to exit the airport look for the people wearing red BD tee shirts way to the BD Experience the! As he could for us one ecological park on that island and jeep the! Did to me we took the trip so we can assist our passengers in case of emergency and someone... We will help you to make it as plausible as he could for us number through Costco.... Had to use Expedia to get in touch with the corresponding investigation we are sorry! A bad organisation!!!!!!!!!!!!!!! And i had a very nice time at the reviews on both bd experience cancun airport transfer and trip! Until the Day of departure after the scheduled pickup time preference, including: Certificate of Awarded... Temporary inhabitants confirmed the time with them was misleading your travel agent for pickup time the most popular transportation i! Pick up at 1:30pm business encounters a person when we got there Ver Mapa Reservado nas 10.

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