bd experience cancun airport transportation

But the tour we took with them was misleading. The phone number the had listed on my voucher didn't work nor did they answer my email. Then, they had the nerve to text me once we got there asking how was my trip. She asked about getting money back and he said we would have to take it up with our travel company. After going back and forth with Best day and Viator and no help from either i had to use another vendor at airport to get to my hotel and pay. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ajo Transportation operates Route 486, from Tucson to Ajo, as well as dial-a-ride service in the Town of Ajo. Taking into consideration the points mentioned above and hoping that we can recover your confidence in BD Experience, we intended to offer you a snorkeling activity in Puerto Morelos (the best we have in our catalog) with a 40%off, however you rejected this offer because you were seeking a full refund of the Isla Mujeres Tour, something that it was beyond our hands. In 2019, Sun Shuttle Dial-a-Ride provided over 142,000 passenger trips throughout the greater Tucson region. Better to use a taxi and not use them or pay for their service. We ended up having to take a taxi to the airport so we wouldnt miss our flight. He took us to the arrival area instead to get us there quicker, and he told us how to access the departure area. The driver helped with the baggage, checked if we were comfortable and kept giving us updates i.e. After sitting at the airport for over 2 hours, they told us they only had 2 seats available to Tulum and that they only had reservations for 2. Sun Shuttle Dial-a-Ride service in Oro Valley for ADA eligible passengers only, service is provided on the holidays listed above from 9a.m.-6p.m. 15 tht of july , of course no reaction of this corrupt organisation ! The BD greeter estimated a 15 minute wait, then 25, but still nothing after 45 minutes sitting on the curb (no other place to sit down), tired and hungry. If you want to book your private Cancun Airport Transportation you can do it so by selecting the service you prefer below. We sent them an email and still have not gotten a response. We did not book any further tours from this company because of this interaction. Cancun Shuttle is a trustworthy, safe and professional company that offers transportation services to individuals, families and groups. What time will pick up be. They were prompt, courteous, and efficient. Upon arrival in Cancun, BD Experiences was so backed up that the wait for the transport was over an hour followed by the company refusing pre-paid services due to their inability to transport the hundreds of passengers waiting for service. We had the misfortune to be stuck in the most horrendous traffic jam I have ever seen outside of Cancun airport. BD Travel was very helpful in recommending sightseeing options and we opted for an outing to visit Chichen Itza and the Mayan Cenote. Dear guest, We booked a tulum + cenotes tour through these clowns, and they gave us the wrong time so naturally we missed our van. You can cancel this reservation up to 24 hours in advance for a full refund. If the system detects something that potentially contradicts our. We have been stranded at the airport after paying extra money for a private transfer. Trip cancellations must be made by 6 p.m. the day prior to a scheduled trip. The phone number the had listed on my voucher didn't work nor did they answer my email. We have the most horrible experience this morning with BD experience. Gasoline-powered (GP) bicycles, GP scooters and GP skateboards are not allowed on vehicles or bike racks. This is not the way to sell something. Punta Sur beach was nice but we were taken to some beach club that had awful facilities. BD Experience: Transportation included with our Costco package - See 8,891 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. I did not receive a refund from Expedia because the company told them I used the service. No reaction of BD. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. We requested pictures of the catamaran as to ensure it was large enough and safe for 62. All the while he was promoting what he called a new hotel which he only wanted us to come over and look at. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites Snorkeling, kite surfing and other aquatic activities Spectacular spas Swimming with dolphins International cuisine, restaurants with beautiful views of the sea or lagoon Challenging golf courses World-class shopping centers with well-known brands We booked our return trip before leaving for the hotel. Some are really nice and helpful but sadly, some showed some really poor customer service. Ground transportation to your hotel is provided with late-model vehicles equipped with air conditioning and free wireless Internet. They had a "oh well, sorry" attitude and that was that. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When we arrived, we were excited to get to our hotel since we landed after 11 pm and were disappointed that our pre booked shuttle made us wait over thirty minutes. Terrible experience with BD. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The toilets were dirty and hard to flush and smelled bad. Please do not use them, they will ruin your trip!! How long typically is the wait for a private van at the Cancun Airport? It will be our pleasure to serve you. Contact page of BD doesnt work, more than 10 emails sent. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. For 47 U.S. Don't use BD experience for transportation between hotel and airport. Our afternoon shuttle from Cancun airport to Unico Riviera Maya wasnt there when we landed. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We have used BD the last 3 years. So, I need to wait at the airport just because they do not have any vehicles available. Always keep arms, head and hands inside the vehicle. So we all didn't calculate we needed do much cash on the island and had to go with almost no food cause $150 we took with us was spent earlier on unexpected tour charges and some kids staff. It will be our pleasure to serve you. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Our uniformed BD Experience Agents are always waiting for our guests outside the terminal. Prebooked and paid for a luxury round trip airport transfer through bookinghello travel agency through the catalonia linked referral website. Worse company ever! We scheduled a transportation for a flight out. They left us alone with no option we ended up paying 200$ of taxi to Tulum. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. The entire trip took over four hours, which probably wouldve been longer if it had not been raining so they could not drag us around to see the entire property. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. It was an insane scene. Post transportation jobs for free; apply online for Airport/Aircraft/Aviation / Aircraft Refueler job Arizona, USA. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. It was all shopping in tourist market. more, Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn. We have used BD the last 3 years. We commented that "it looks like a yacht" and were excited for our trip. From $41.50 USD. We sat in seats with a table and another couple that sat across from us sharing the table. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. Dont use them. There are videos and photos online of how bad this situation was. . If I was only rating the travel service I would give them five stars. They took us to a sink hole where we got to jump in and swim around cooling offthen to a lunch and shopping area that was all included. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Transfers back to the airport were another issue. This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. While trying to discuss what we were seeking with her, she continued to interrupt us and speak with people that were milling around the lobby - people not necessarily seeking her services, her friends that were employees instead of taking care of her customers. We had booked a private transfer through West Jet Vacations. This delayed our trip for an hour. how to we confirm our pickup. Very disappointed and terrible experience with this company. To this day, I have not received any communication from "BAD Experience". Thank you Marco for that suggestion. May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Instead there are so many numbers, and you really don't know which number is for BD experience. After about a 35 minute wait our transportation finally arrived. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The company accommodated and told us our new pick up time. Not sure? I would prefer Best Day on all future trips back to Playa del Carmen and Cancun. Yes Best Day Tours was the same as BD. Our third or fourth experience using Best Day! We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We were told to leave and seek hotel transportation. Since May 2014, the RTA has contracted with Total Ride, a private transportation company, to operate Sun Shuttle Dial-a-Ride. I paid $10/pp, which is the cheapest price I saw. Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply. Transportation from Cancun Airport to Hotel Zone 20 Reviews. When we walked further out we found their location. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. Not sure? We used Best Day Travel to pick us up from the airport. They are well organized, professional and friendly. I just got back from a trip to Cancun. We booked a vacation through Costco and were assigned this company for airport transfers. Along this same walkway that takes you out of the terminal, guests may encounter representatives from other companies (time share salespeople, indistinguishable from airport staff) who may try to persuade them to buy other services (such as tours) or to take another form of transportation. Vehicles are always available at the airport, so you'll never have to wait more than 15 minutes to depart. Yes, that was the excuse for not doing the job that it will take more time!!! First time purchase only, local category deals. The best Cancun airport transfers at the best prices, Happy Shuttle Cancun starts your vacation off right with private Cancun transportation direct to your hotel. The provided exactly what they described! They're very helpful. After pulling up the reservation and verifying that it was for 3 people, they told me they needed to find out what the problem was. Horrible experience! Do not deserve even 1 star rating. We flew into Cancun and stayed in Riviera Maya. Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. First time purchase only, local category deals. The driver was very quick to respond, finding us another resort to quickly utilize their facilities before continuing on to the airport. My trip was booked AND payed 2 times due to a failure of the system. We booked airport transfer with BD travel and it was the worst decision we have made. . I want to confirm a transfer booked through American Airlines. What time will pick up be. Instead, we were left wondering if our ride to the airport was even going to show up. Hilde Bec. It was almost a blame game with them blaming others. I booked the service through Expedia. A 0,5 km del Los Cuates de Cancun. Dear Guest: We booked airport transportation from Cancun International to our hotel through this company. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Comida: Italiana, Pizzera, Napolitana, De Campania. Keep in mind we did go down about 10 min early to ensure wed be on time. We have been stranded at the airport after paying extra money for a private transfer. I asked for her manager's name, was given a first name and then left.

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